communication

Communication Training, SAQA 8647, NQF LEVEL 5, 10 CREDITS: 2 DAYS

 

Communication is the art of understanding what is being said and in turn responding. As much as this seems simple, a number of employees have difficulty in both oral and written communication. This skill is required in the day-to-day interaction with internal and external stakeholders. Communication training will be delivered via Facilitation, Role-plays and Discussions. Benefits of this program are that employees will have improved communication skills.

The following topics will be covered:

Interpret and respond to accessible written communications in the workplace

  • A normal office memorandum.

Produce simple written communication in the workplace

  • A report on work done, accidents in the workplace, respond to requests and complaints.

Produce and respond to accessible oral communication in the workplace

  • Offer a five-minute presentation
  • Listen to and summarise a ten-minute presentation.

Download course outline here

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Testimonials

  • Happy with the training received and we would recommend their training due to the exceptional service received.

    Mamoraka Makhafola - L & D Facilitator

  • No hesitation in recommending Twasa Training as the feedback received from our employees / learners was that the service was exceptional.

    Lindy Methula - Assistant Director

  • Training provided by Twasa Training was well received and effective. Administration of training was professional.

    Violet Ngwenya - HR Practitioner

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