FETC: Generic Management Qualification, SAQA ID: 57712, Level 4, 150 Credits , 24 Contact Days over 12 Months


The Further Education and Training Certificate (FETC) in Generic Management that specialises in Administration is intended for junior managers of small organisations, junior managers of business units in medium and large organisations, or those aspiring to these positions. Junior managers include team leaders, supervisors, foremen and section heads. This qualification lays the foundation for the development of management qualifications across various sectors and industries. It specifically develops management competencies required by learners in any occupation, particularly those who are currently operating as junior managers. The qualification introduces key terms, rules, concepts, principles and practices of management that will enable learners to be informed managers in any occupation. The scope of management covers four domains: leadership, self-management, people management and management practices. The format of this Training above will be classroom training at the client’s premises.

On completion of this Qualification, learners will be able to:

  • Develop plans to achieve defined objectives
  • Organise resources in accordance with developed plan
  • Lead a team to work co-operatively to achieve objectives
  • Monitor performance to ensure compliance to a developed plan
  • Make decisions based on a code of ethics

Compulsory Modules to be covered excluding Fundamentals & Electives:

  • Leadership Concepts
  • Customer Service
  • Problem Solving Skills
  • Time Management
  • Team Building
  • Conduct a Structured Meeting
  • Achieving Objectives
  • Team Leader Responsibilities
  • Budgeting
  • Code of Conduct

Download course outline here

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