NC Business Administration Qualification, SAQA ID: 67465, Level 3, 120 Credits , 24 Contact Days over 12 Months


The National Certificate in Business Administration: Level 3 is for any individual who is, or wishes to be, involved in the Administration function in any organization or business in any sector, or field as well as in non-commercial organisations such as clubs and charitable organisations.  It contains all the competencies, skills and values required by a learner who wishes to access the National Certificate in Business Administration Services at NQF: Level 4. Learners working towards this qualification will find that the acquisition of competence in the unit standards, which make up the qualification, will add value to their work performance. This qualification is intended to enhance the provision of service within the field of Administration within all sectors. Through building day-to-day administration skills, as well as general operational competencies, the qualification ensures progression of learning, enabling the learner to meet standards of service excellence required within the administration field of learning.


On completion of this Qualification, learners will be able to:

  • Gather and report information
  • Plan, monitor and control and information system
  • Maintain booking systems
  • Participate in meetings and process documents and communications related thereto
  • Utilise technology to produce information
  • Plan and conduct basic research in an office environment
  • Coordinate meetings, minor events and travel arrangements
  • Set personal goals
  • Function in a team and overall business environment
  • Demonstrate an understanding of employment relations


Compulsory Modules to be covered excluding Fundamentals & Electives:

  • Demonstrate ability to use the World Wide Web
  • Operate in a team
  • Co-ordinate meetings, minor events and travel arrangements
  • Demonstrate understanding of employment relations in an organisation
  • Function in a business environment
  • Introduce new staff to the workplace
  • Maintain a Booking System
  • Maintain a secure working environment
  • Monitor and control office supplies
  • Monitor and control the maintenance of office equipment
  • Plan and conduct basic research in an office environment
  • Plan and prepare meeting communications
  • Plan, monitor and control an information system in a business environment
  • Produce and use spreadsheets for business
  • Produce word processing documents for business
  • Use communication skills to handle and resolve conflict in the workplace
  • Demonstrate an understanding of a selected business environment

Download course outline here

Request A Quote

<<< Back to Course List