External Sales Workshop, 1 Day
Sales is the generation of new business for an organisation. External sales can be intimidating as you are selling face-to-face and this makes one more vulnerable. The format of this External Sales Workshop will be classroom training at the client’s premises. Learner Guides and activities such as role-plays will be conducted.
The content to be covered during the Training will be as per below:
- Planning your sales route & prospecting
- Understanding the market / demographics you are selling into
- Questioning and listening to uncover customer needs
- Active listening skills
- Features versus benefits
- Handling concerns and objections
- Gaining commitment and identifying buying signals
- Closing the sale
- After sales management (ensuring a happy customer)
- Asking for referrals from customer
- Handing customer over to account management department/s
Download course outline here
Testimonials
