Key Account Management Workshop
Key Account Management Workshop increases the likelihood of retaining and growing the 20% of customers that contribute 80% of revenue. The format of this Training above will be classroom training at the client’s premises.
The content to be covered during the Training will be as per below:
- Account Management vs. Sales Techniques
- The Organisational Perspective
- The Roles and Responsibilities of Account Managers
- Key Competencies and Attributes for Account Managers
- Types of Key Account
- Portfolio Analysis
- Setting Performance Metrics
- Measuring Performance
- Key Account Plans
Download course outline here
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Testimonials
Twasa Corporate Training tailored the training to suit our daily operations and our learners were happy with the service delivery.
Lelo Mahuma, Head of HR
The delegates and the company was happy with the training received. We would recommend their training due to the exceptional service received.
Mamoraka Makhafola - L & D Facilitator
No hesitation in recommending Twasa Corporate Training as the feedback received from our employees or learners was that the service was exceptional.
Lindy Methula - Assistant Director
Training provided by Twasa Corporate Training was well received and effective. Administration of training was professional.
Violet Ngwenya - HR Practitioner
